They might be preventing the computer from shutting down completely. Check If App or Process Are RunningĬertain apps or processes may be running in the background. Then, check if the computer gets stuck on shutting down screen now. That may resolve some known or even unknown bugs.Īfter installing, restart your PC. Press Windows key+I on the keyboard to open Settings and click on Update & Security.Ĭheck for updates there and install, if you find any. Here are some possible explanations and solutions. Other users complained that the laptop shut down because it ran out of battery juice instead. Most users simply waited it out only to find it was a waste of time. That’s a weird one because you don’t know quite what to do. Their Windows 10 laptop got stuck on shutting down screen. Some users found out they could no longer shut down. Reasons may vary from installing/uninstalling new apps, troubleshooting errors, or simply because it is good for the health of your laptop.

But, every once in a while, you need to shut it down. Most people I know simply close the lid of their laptop, putting it into hibernation mode.

Windows 10 stuck on just a moment